Ask for the ID and check it is the ID.

Documents requested and validated

The agent requests the documents you need and AI verifies that the file content matches what was asked before it gets filed.

Asking for paperwork over WhatsApp ends in a folder full of selfies, screenshots and invoices. Here every file passes format, size and an AI content check before it exists in the platform, and the candidate is asked again in their own language when what they sent doesn't match.

  • Content verification, not just file format
  • Automatic re-request when what arrives doesn't match
  • You define the accepted formats, and the agent offers no others
  • Bulk download of a process's documents as a ZIP
  • ID (front)Filed
  • Training certificateFiled
  • Screenshot.jpgAsked again

Frequently asked questions about documents

What exactly does it check?

That the file content matches the document type requested. The classic case it prevents is asking for an ID and receiving a selfie, a screenshot or an invoice.

Which formats does it accept?

The ones you define on the step. The agent can only offer the candidate those formats, never one the validation would reject afterwards.

What happens when a document doesn't match?

The step doesn't complete: the agent explains it to the candidate in the conversation language and asks again, as many times as needed.

Can I download all the paperwork of a process?

Yes, in bulk as a ZIP, and document by document from each person's profile.

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