The agent talks to the candidate and acts.
WhatsApp conversation
The channel candidates already use. The agent chats inside the journey, understands open answers, classifies them and takes real actions on the process.
The channel your candidates already use, handled by an agent that works inside your process. Every conversation is logged on the candidate record, along with the actions the agent took and why.
- Schedules meetings, creates tasks, tags, moves journey or drops
- Two providers: Meta Cloud API and Unipile
- Real-time delivery tracking (sent · delivered · read)
- Escalation to a person when human judgment is needed
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WhatsApp agent FAQ
Do I need a business WhatsApp number?
You can connect your number through Meta Cloud API or use an account connected via Unipile. The platform supports both providers, and you can combine them.
What if the candidate asks something the AI can't resolve?
The agent escalates the conversation to someone on your team when it detects that human judgment is needed. The full conversation stays visible for whoever picks it up.
Can I see whether the candidate read the message?
Yes. Every message shows its status in real time: sent, delivered or read, both in the conversation and on the candidate record.
Does the agent make decisions on its own?
It acts within the limits of the journey you design. Every action (tagging, scheduling, moving between journeys, dropping) is logged with its reasoning and confidence level.
Works best with the rest of the platform
CV analysis and scoring
From 200 CVs to an objective shortlist.
Candidate questions answered
Candidates ask, someone answers.
Language tests with a level
Knowing whether they really speak English.
AI interviews in video and text
Interview everyone without scheduling a thing.
Interview scheduling
The calendar stops being the bottleneck.
Documents requested and validated
Ask for the ID and check it is the ID.
CV generation
A decent CV for candidates who have none.
Journeys: the process your agents run
Design the process once, run it with everyone.
AI talent database
Today's good candidates fill tomorrow's role.
Integrations and ATS
Connect NovaHiring to your stack.
Put your AI team to work
Tell us how you hire and we'll show you the process running on your own roles.